1 Ordenar

1.1 No venderemos ni entregaremos alcohol a nadie que tenga, o parezca ser, menor de 18 años. Al realizar un pedido, confirma que tiene al menos 18 años y nos reservamos el derecho de no entregarlo si no estamos seguros de esta.

1.2 In the event that a product is unavailable when you place your order, we shall contact you to arrange replacement, or another arrangement for the completion of your order.

1.3 La realización de un pedido en cualquier parte de nuestro sitio web no constituye un contrato, que se realiza únicamente cuando aceptamos su pedido y procesamos el pago.

1.4 Nos reservamos el derecho de no aceptar ningún pedido.

1.5 Todos los productos se ofrecen sujetos a disponibilidad.

2. Entrega

2.1 For orders of all items the delivery window will be confirmed during the checkout process. We will do everything we can to meet this timeframe however we accept no liability for goods which fail to arrive within this window due to circumstances which we consider to be beyond our control.

2.2 For deliveries outside of Italy and Slovenia we predominantly use UPS service. This courier will only attempt to deliver items three times after which they will be returned to Wevino Store. In this instance or if items are returned to us due to an incorrect or incomplete delivery address given by you we reserve the right to pass on the cost of redelivery.

2.3 Standard domestic delivery is a flat fee of 6.95 EUR. All domestic orders are despatched using DPD's 'Domestic Express' service & are usually delivered within 24-48 hours of dispatch. Other European deliveries are dispatched either via UPS 'Economy Select' services. Transit times vary depending on service & destination. For 'Rest of the World' orders, delivery times vary depending on location.

2.4 Todos los impuestos e impuestos especiales locales son responsabilidad del cliente. No podemos responsabilizarnos por ningún otro cargo adicional impuesto por la aduana local. Su autoridad aduanera local puede requerir documentación específica, certificados u otra documentación para permitir el despacho de las mercancías. La preparación/adquisición de la documentación es responsabilidad exclusiva del cliente. Cualquier retraso relacionado con las acciones de las oficinas de aduanas locales no será responsabilidad de Wevino.store

3. Precios

3.1 All prices listed on this site are inclusive of Italian VAT.

3.2 Although we endeavour to ensure that all pricing information on this website is accurate, occasionally an error may occur & goods may be mis-priced. If we discover a pricing error we will, at our discretion, either: contact you & ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.

3.3 Nos reservamos el derecho de ajustar los precios, las ofertas, los productos y las especificaciones de los productos a nuestra discreción en cualquier momento antes de aceptar su pedido. Cuando se especifica una fecha de finalización en cualquier oferta en el sitio web, se pretende que sea solo una guía. Wevino.store se reserva el derecho de cambiar los precios en cualquier momento.

4. Devoluciones

4.1 Proporcionaremos un reembolso completo o reemplazo por cualquier vino defectuoso. Esto no afecta sus derechos legales.

4.2 Es posible que solicitemos que se nos devuelvan las botellas defectuosas. Arreglaremos esto según sea necesario a su conveniencia.

5. Quejas

5.1 In the event of complaint please email info@wevino.store giving as much detail as you can. All complaints will be acknowledged within 48 hours & you can expect a full resolution of your complaint within a further 72 hours. You will be kept informed if there is any delay beyond this. Each complaint will be treated as confidential & will be attended to by a senior manager.

6. Prevención del crimen

6.1 For the purposes of the prevention or detection of offences, and/or the apprehension or prosecution of offenders, we may share any information that we collect with the Police, other public or private sector agencies or representative bodies in accordance with the relevant legislation. Information shared in this way will not be used for marketing purposes.

7. Comentarios, comentarios y contenido

7.1 Users of this website may post reviews, comments and other content. This right is extended on condition that the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable. Specifically, content should not include software viruses, political campaigning, commercial solicitation, chain letters or mass mailings.

7.2 No puede utilizar una dirección de correo electrónico falsa, hacerse pasar por otra persona o entidad, ni inducir a error sobre el origen de ningún contenido.

7.3 Nos reservamos el derecho, pero no la obligación, de eliminar o editar cualquier contenido.

7.4 If you post content or submit material, unless indicated otherwise you:

• Grant Wevino.store & its affiliated companies a non-exclusive, royalty-free & fully sub- licensable right to use, reproduce, publish, modify, adapt, translate, distribute, create derivative works from & display such content throughout the world in any media.

• Grant Wevino.store & its affiliates & sub-licensees the right to use the name that you submit in connection with such content, if they choose.

• Agree that the rights you grant above are irrevocable during the period of protection of your intellectual property rights associated with such content & material. You agree to waive your right to be identified as the author of such content & your right to object to derogatory treatment of such content.

• You represent & warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to Wevino.store, the content & material is accurate; use of the content and material you supply does not breach any Wevino.store policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Wevino.store & its affiliates for all claims brought by a third party against Wevino.store or its affiliates arising out of or in connection with a breach of any of these warranties.

• All photos of products on wevino.store are taken from open sourses and are for informational purposes. Orders must be related to descriotion of products, but not to images and photos as discrepancies may appear.

8. Correspondencia

8.1 In the first instance please contact the store by email, fax or telephone, as indicated on your order confirmation email and on the website.

correo electrónico: info@wevino.store